ProVisionaire Control KIOSK V3.9.0 for Win 10 / ProVisionaire Monitoring Service V1.2.0 for Win 10

  • ProVisionaire Control Kiosk allows the Windows PC/Tablet to be set up to function as a dedicated controller, preventing users from accessing the operating system or other applications so that unintended control or design changes cannot occur.
  • Make sure to also update the firmware of the relevant supported devices to the latest versions.
  • If ProVisionaire Monitoring Service V1.1.0 is installed while ProVisionaire Monitoring Service V1.0.0 is already running, ProVisionaire Monitoring Service V1.1.0 service may stop.
    If device information is not displayed, uninstall ProVisionaire Monitoring Service, and install again.

ProVisionaire Control / ProVisionaire Touch Compatibilities

Please make sure to use the appropriate version of software and firmware, referring to the following compatibility charts. Using an unsupported combination may result in malfunction.

Compatibility List

ProVisionaire Control V3.9.0

New Functions

  • Now supports the following models.
    IDK digital multi-switcher MSD-S series MSD-S72, MSD-S71, MSD-S52 and MSD-S51
  • Now controls the Ring Tone Volume of the RM-CR signal processor.
  • The RM-CR and RM-CG ceiling microphone can now be connected using the Unit ID, in addition to conventional IP address connection. Also, when an RM-CR or RM-CG is connected to a network, these devices are now displayed in the Devices sub window.

Specification Change

  • The notation of some parameter names used in the RM-CR and RM-CG has been changed.

Fixed Bugs

  • Fixed a problem in which on rare occasions a file was created that caused ProVisionaire Touch to terminate when exporting a controller file from ProVisionaire Control to ProVisionaire Touch.
  • Fixed a problem in which some files created by ProVisionaire Control V3.7 could not be read by ProVisionaire Control V3.8.
  • Fixed a problem in which the link master of “Parameter Link Group” and the snapshot of “Parameter Sets” could not be dragged to ProVisionaire Control from the MRX7-D settings window within MTX-MRX Editor.
  • Fixed a problem in which the network connection would be maintained even if the Network Card was unselected in the [Network] tab of the “Setup” dialog of ProVisionaire Control.
  • Fixed some other minor problems.

Known issues

  • If the actual IP Address of a device differs from the IP Address saved within a project, changing the address and saving the project does not always cause the recognized mark to be shown next to the device. If this happens, save the project again, close the project, and then re-open it. After doing this the recognized mark should now show in the devices window.
  • Even if the installer of ProVisionaire Monitoring Service V1.2.0 is used to uninstall the app, “postgresql-10” will remain running and results in the password confirmation being displayed at the next installation. If this happens, select ”Apps” from the Windows settings and uninstall “PostgresSQL 10 (x86)” from “Apps and Features.”
  • If the file name for ProVisionaire Touch KIOSK contains the following characters, file will not be saved correctly.
    "<> |: *? ¥ /
  • If a cross point memory parameter of an IDK MSD device is assigned to a [Recall Button], the related [Indicator Mode] will not function even if it is set to [Stateful].
  ProVisionaire Control ProVisionaire Monitoring Service
OS Windows 10 (32bit/64bit)
CPU Intel Atom or better Intel Core i or better
Memory 2GB or more 4GB or more
HDD/SSD 300MB or more free 1.4GB or more free
Other A system equipped with Ethernet (1000BASE-T or better) or Wi-Fi capability.
To use System Monitor Widget with ProVisionaire Control, DirectX version must be 10.0 or later.

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Last updated :January 28, 2020